Our watches are designed to withstand daily use; however, its level of water resistance may vary. See product specifications for details on water resistance and usage guidelines.
2. HOW LONG WILL MY ORDER TAKE TO BE SHIPPED?
On average, your items need 3-5 business days to be prepared. They will be packaged and shipped after that.
Actual shipping time and delivery date may vary depending on the local postal service in your area. Orders can arrive approximately 5-8 business days after they are shipped. For international orders, it may take an additional 5-10 business days.
3. MY TRACKING NUMBER DOES NOT WORKI need help with a late order
Tracking numbers may take 2-4 days to appear in the carrier's system. Sometimes the carrier may miss an order. If the tracking number still does not work within a few days, please contact the carrier.
4. I NEED HELP WITH A LATE ORDER
If your order has not arrived after 10 business days (domestic) or 20 business days (international), please contact our team, we will be happy to help.
5. WHEN WILL MY CARD BE CHARGED?
Immediately after your order has been successfully placed.
6. HOW SECURE IS MY PERSONAL INFORMATION?How secure is my personal information?
We adhere to the highest industry standards to protect your personal information when you check out and complete your purchase.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is highly regarded and widely used to process online payments. Your credit card information is only used to complete the requested transaction and is not stored thereafter.
7. DO YOU OFFER INTERNATIONAL SHIPPING?
Yes, we offer international shipping. Shipping times may vary depending on destination.
8. WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options.
9. CAN I CHANGE OR CANCEL MY ORDER AFTER PLACING IT?
Once an order is placed, you have 24 hours to cancel your order after the order is processed. Unfortunately, we cannot guarantee modifications or cancellations once the order is confirmed. Please review your order before completing the purchase.
10. DO YOU OFFER A WARRANTY FOR YOUR WATCHES?
Yes, our watches come with a guarantee. The duration and coverage is 1 year. Please see our Warranty Policy for specific details on what is covered and how to claim warranty services.
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6523 Broad Creek Overlook, Fredericksburg, VA 22407, US